CONTACTCULTIVATECONTRACTCLOSECURATECORPORATECULTURE
Outreach: Identify ProspectText TemplatesSendFollow-up

TPJG Text & SMS Template Library

Standardized templates for SMS and WhatsApp business communications
The Property Joes Group | Keller Williams Memorial | #ThePropertyJoes
[PLACEHOLDERS] in gold = replace before sending
WhatsApp supports *bold*, _italic_, and rich formatting
SMS = 160 char segments | Keep concise

The Curator EXTERNAL

Used for ALL outbound/external communications: clients, referral partners, vendors, lenders, title companies, inspectors -- anyone NOT on the TPJG team. Sign-off: "-- The Curator, on behalf of The Property Joes Group"

The Conservator INTERNAL

Used for ALL internal/within-team communications: JRD, KLJ, DLO, SMT, GAV, EDE, BJdL. Sign-off: "-- The Conservator, TPJG Operations"

Showing Confirmations THE CURATOR

4 templates
Showing Tour Confirmation
Send after scheduling a showing tour to confirm details with the client
SMS Version
TPJG: Hi [ClientName], this is an automated confirmation from The Property Joes Group. Your showing tour is confirmed for [Date] at [Time]. We'll visit [NumberOfHomes] properties. [AgentName] will meet you at [MeetAddress]. Reply CONFIRM or call [AgentPhone] with questions.-- The Curator, on behalf of The Property Joes Group
*The Property Joes Group* -- Showing Tour Confirmation Hi [ClientName]! This is an automated message from TPJG. *Your tour is confirmed:* 📅 *Date:* [Date] 🕐 *Time:* [Time] 🏠 *Properties:* [NumberOfHomes] homes 📍 *Meet at:* [MeetAddress] 👤 *Your agent:* [AgentName] _Please bring your ID and be ready 5 minutes early._ Reply here or call [AgentName] at [AgentPhone] with any questions. -- The Curator, on behalf of The Property Joes Group
Showing Reschedule
Send when a showing needs to be rescheduled (seller conflict, weather, client request)
SMS Version
TPJG: Hi [ClientName], automated msg from The Property Joes Group. Your showing at [Address] on [OrigDate] needs to be rescheduled. We've moved it to [NewDate] at [NewTime]. Reply OK to confirm or call [AgentPhone].-- The Curator, on behalf of TPJG
*The Property Joes Group* -- Showing Update Hi [ClientName], this is an automated message from TPJG. 🔄 *Your showing has been rescheduled:* _Original:_ [OrigDate] at [OrigTime] *New:* [NewDate] at [NewTime] 🏠 [Address] _Reason:_ [Reason] We apologize for any inconvenience. Reply here to confirm, or call [AgentName] at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group
Day-Of Showing Reminder
Send morning of the showing day as a final reminder (automated at 8 AM)
SMS Version
TPJG Reminder: Hi [ClientName], your showing tour is TODAY at [Time]. Meet [AgentName] at [MeetAddress]. Bring your ID. See you soon! Reply or call [AgentPhone] if plans change.-- The Curator, TPJG
*TPJG -- Today's Showing Reminder* ⚠️ Good morning [ClientName]! Automated reminder from The Property Joes Group. *Your tour is TODAY:* 🕐 [Time] 📍 Meet at: [MeetAddress] 👤 Agent: [AgentName] ✔️ _Bring your photo ID_ ✔️ _Comfortable shoes recommended_ ✔️ _We'll have info sheets for each property_ Reply here or call [AgentPhone] if your plans have changed. Looking forward to seeing you! -- The Curator, on behalf of The Property Joes Group
Post-Showing Feedback Request
Send 2-4 hours after showing tour to capture fresh impressions
SMS Version
TPJG: Hi [ClientName], automated follow-up from The Property Joes Group. Thanks for touring today! Which property stood out most? Any you'd like to revisit? Reply here or call [AgentName] at [AgentPhone].-- The Curator, TPJG
*The Property Joes Group* -- Post-Tour Follow-Up Hi [ClientName]! Automated message from TPJG. Thanks for touring with us today! We'd love your quick thoughts: 1️⃣ Which property stood out the most? 2️⃣ Any you'd like to see again? 3️⃣ Anything we should look for in future showings? _Your feedback helps us find your perfect home faster._ Reply here anytime, or call [AgentName] at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group

Post-Close Follow-Up THE CURATOR

3 templates
Closing Congratulations
Send within 1 hour of confirmed closing to celebrate with the client
SMS Version
TPJG: Congratulations [ClientName]! You officially own [Address]! The Property Joes Group is honored to have been part of this journey. Welcome home! [AgentName] is here for anything you need: [AgentPhone].-- The Curator, TPJG
🎉 *CONGRATULATIONS!* 🎉 *The Property Joes Group* [ClientName], you did it! You are officially the owner of: 🏠 *[Address]* It has been an absolute pleasure working with you through this process. From our first showing to today's closing, your trust in our team means the world. *What's next:* 🔑 Keys are yours! 📦 We'll send a homeowner resource guide shortly 📞 [AgentName] is always here: [AgentPhone] _Welcome home._ -- The Curator, on behalf of The Property Joes Group
30-Day Check-In
Send 30 days after closing to ensure smooth transition into the home
SMS Version
TPJG: Hi [ClientName]! It's been 30 days at [Address]. How's everything going? Any questions about your new home? We're still here for you. Reply or call [AgentName] at [AgentPhone].-- The Curator, TPJG
*The Property Joes Group* -- 30-Day Check-In Hi [ClientName]! Automated check-in from TPJG. It's been about a month since you closed on [Address]. We wanted to make sure everything is going smoothly! *Quick questions:* 📌 Any maintenance issues come up? 📌 Need any vendor recommendations? (plumbers, electricians, etc.) 📌 Home warranty questions? _We're here for the long haul, not just the transaction._ Reply anytime or call [AgentName] at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group
Review / Testimonial Request
Send 45-60 days post-close when the client is settled and happy
SMS Version
TPJG: Hi [ClientName]! If you had a great experience with The Property Joes Group, we'd be grateful for a quick review. It helps future clients find us: [ReviewLink]. Thank you! -[AgentName]-- The Curator, TPJG
*The Property Joes Group* -- A Small Favor Hi [ClientName]! Automated message from TPJG. Now that you're settled into [Address], we have a small favor to ask. ⭐ *Would you share your experience with a quick review?* It takes about 2 minutes and helps other families find a team they can trust: 🔗 [ReviewLink] _Your words mean more than any marketing we could ever do._ Of course, no pressure at all. We're just grateful we got to work with you! Reply here or call [AgentName] at [AgentPhone] anytime. -- The Curator, on behalf of The Property Joes Group

Referral Communications THE CURATOR

3 templates
Referral Thank-You to Referrer
Send immediately when a referral is received, before contacting the referred client
SMS Version
TPJG: Hi [ReferrerName], The Property Joes Group here. Thank you for referring [ReferredName] to us! We'll take great care of them. We'll keep you updated. Call [AgentName] at [AgentPhone] anytime.-- The Curator, TPJG
*The Property Joes Group* -- Referral Received Hi [ReferrerName]! Automated message from TPJG. 🙌 *Thank you for referring [ReferredName] to us!* Referrals are the highest compliment we can receive, and we don't take that trust lightly. *Here's our commitment to you:* ✔️ We'll reach out to [ReferredName] within 24 hours ✔️ We'll keep you informed on progress ✔️ We'll provide the same level of care you experienced Reply here or call [AgentName] at [AgentPhone] anytime. -- The Curator, on behalf of The Property Joes Group
Introduction to Referred Client
Send to the referred client within 24 hours of receiving the referral
SMS Version
TPJG: Hi [ReferredName], I'm [AgentName] from The Property Joes Group. [ReferrerName] mentioned you're interested in [BuyingOrSelling]. I'd love to help! When is a good time to chat? [AgentPhone]-- The Curator, TPJG
*The Property Joes Group* -- Introduction Hi [ReferredName]! This is an automated introduction from TPJG. My name is [AgentName], and I'm with The Property Joes Group at Keller Williams Memorial. Your friend [ReferrerName] mentioned you might be looking to [BuyingOrSelling]. *A little about us:* 🏠 Houston-based, full-service real estate team ⭐ [ReviewCount]+ five-star reviews 💪 Specializing in [Specialty] _I'd love to learn more about what you're looking for._ No pressure, no obligation -- just a conversation. When would be a good time to connect? Reply here or call me at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group
Referral Status Update to Referrer
Send periodic updates to the referrer about their referral's progress (milestones only)
SMS Version
TPJG: Hi [ReferrerName], quick update on your referral: [ReferredName] is [StatusUpdate]. We're taking great care of them. Thanks again for trusting us! -[AgentName]-- The Curator, TPJG
*The Property Joes Group* -- Referral Update Hi [ReferrerName]! Automated update from TPJG. Wanted to keep you in the loop on [ReferredName]: 📈 *Status:* [StatusUpdate] 📅 *Next step:* [NextStep] _Your referral is in great hands._ We'll continue to keep you updated at major milestones. Reply here or call [AgentName] at [AgentPhone] with any questions. -- The Curator, on behalf of The Property Joes Group

Transaction Updates THE CURATOR

4 templates
Inspection Scheduled Notification
Send when a home inspection has been scheduled
SMS Version
TPJG: Hi [ClientName], your home inspection for [Address] is scheduled for [Date] at [Time] with [InspectorName]. Plan for 2-3 hours. Call [AgentName] at [AgentPhone] with questions.-- The Curator, TPJG
*The Property Joes Group* -- Inspection Scheduled Hi [ClientName]! Automated message from TPJG. 🔍 *Your home inspection is booked:* 🏠 *Property:* [Address] 📅 *Date:* [Date] 🕐 *Time:* [Time] 👨‍🔧 *Inspector:* [InspectorName] ([InspectorCompany]) ⏲ *Duration:* Approx. 2-3 hours *What to expect:* - Walk the property with the inspector - Ask questions -- this is YOUR time - Report typically ready within 24-48 hours [AgentName] will be there with you. Reply here or call [AgentPhone]. -- The Curator, on behalf of The Property Joes Group
Under Contract Congratulations
Send when an offer is accepted and the property goes under contract
SMS Version
TPJG: Great news [ClientName]! Your offer on [Address] has been ACCEPTED! You're officially under contract. [AgentName] will walk you through next steps. Call [AgentPhone] anytime.-- The Curator, TPJG
🎉 *OFFER ACCEPTED!* 🎉 *The Property Joes Group* Incredible news, [ClientName]! Your offer on *[Address]* has been accepted! You are officially *UNDER CONTRACT*. *What happens next:* 1️⃣ Option period begins ([OptionDays] days) 2️⃣ Home inspection scheduling 3️⃣ Appraisal ordered by lender 4️⃣ Title work begins [AgentName] will guide you through every step. We'll send detailed timelines separately. Reply here or call [AgentPhone] with any questions! -- The Curator, on behalf of The Property Joes Group
Clear to Close Notification
Send when the lender issues clear-to-close status
SMS Version
TPJG: [ClientName], exciting update -- you are CLEAR TO CLOSE on [Address]! Your lender has given final approval. Closing is set for [ClosingDate]. [AgentName] will send final details: [AgentPhone].-- The Curator, TPJG
✅ *CLEAR TO CLOSE!* *The Property Joes Group* [ClientName], the moment we've been working toward: *Your lender has issued Clear to Close on [Address]!* 📅 *Closing Date:* [ClosingDate] 🕐 *Time:* [ClosingTime] 📍 *Location:* [TitleCompany] *Bring to closing:* 📄 Government-issued photo ID 📄 Cashier's check for [ClosingCosts] _(or wire confirmation)_ 📄 Any additional docs your lender requested _We're almost at the finish line!_ Call [AgentName] at [AgentPhone] with any questions. -- The Curator, on behalf of The Property Joes Group
Closing Date Reminder
Send 2 days before closing as a final prep reminder
SMS Version
TPJG: Hi [ClientName], reminder that your closing on [Address] is in 2 days: [ClosingDate] at [ClosingTime] at [TitleCompany]. Bring photo ID + funds. Call [AgentPhone] with questions.-- The Curator, TPJG
*The Property Joes Group* -- Closing Reminder 📅 Hi [ClientName]! Automated reminder from TPJG. *Your closing is in 2 days!* 📅 *Date:* [ClosingDate] 🕐 *Time:* [ClosingTime] 📍 *Where:* [TitleCompany] -- [TitleAddress] *Closing day checklist:* ✅ Government-issued photo ID ✅ Cashier's check or wire confirmation ✅ Any outstanding lender documents ✅ Your favorite pen for signing! 😊 _We'll do a final walkthrough of [Address] before closing._ Reply here or call [AgentName] at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group

Client Nurture THE CURATOR

4 templates
Home Anniversary
Send on the 1-year anniversary of closing (and each year after)
SMS Version
TPJG: Happy home anniversary [ClientName]! It's been [Years] year(s) since you closed on [Address]. Hope you're loving it! Need a home value update? Reply or call [AgentName] at [AgentPhone].-- The Curator, TPJG
🎁 *Happy Home Anniversary!* *The Property Joes Group* Hi [ClientName]! Automated message from TPJG. Can you believe it's been *[Years] year(s)* since you became the proud owner of [Address]? *Did you know?* 📈 Your neighborhood's avg. value has [ValueChange] since you purchased 🏠 Homes in your area are averaging [AvgDaysOnMarket] days on market _Want a complimentary home value update?_ Just reply "VALUE" and we'll prepare a custom report. Hope you're enjoying every moment in your home! Reply here or call [AgentName] at [AgentPhone]. -- The Curator, on behalf of The Property Joes Group
Market Update Notification
Send quarterly or when significant market shifts occur in their area
SMS Version
TPJG: Hi [ClientName], [Quarter] Houston market update: [KeyStat]. Curious what this means for your home's value? Reply for a free CMA or call [AgentName] at [AgentPhone].-- The Curator, TPJG
📈 *[Quarter] Market Update* *The Property Joes Group* Hi [ClientName]! Automated market update from TPJG. Here's what's happening in Houston real estate: 📊 *Median price:* [MedianPrice] ([PriceChange] YoY) 📅 *Avg. days on market:* [AvgDOM] 🏠 *Inventory:* [MonthsSupply] months supply 📈 *Your area ([Neighborhood]):* [LocalTrend] _What this means for you:_ [BriefInsight] Want a detailed analysis for your property? Reply "CMA" for a complimentary Comparative Market Analysis. [AgentName] | [AgentPhone] -- The Curator, on behalf of The Property Joes Group
Holiday / Seasonal Greeting
Send during major holidays (Thanksgiving, New Year, etc.) to maintain relationship
SMS Version
TPJG: Happy [Holiday] [ClientName]! Wishing you and your family a wonderful celebration. The Property Joes Group is grateful for your trust. Enjoy the season! -[AgentName]-- The Curator, TPJG
[HolidayEmoji] *Happy [Holiday]!* *The Property Joes Group* Hi [ClientName]! From our TPJG family to yours, we're wishing you a wonderful [Holiday] filled with joy, warmth, and great company. _We're so grateful for your trust in our team. Clients like you are what make this work meaningful._ Enjoy the season! And as always, we're here if you ever need anything real-estate related (or just want to chat). Warmly, [AgentName] & The Property Joes Group -- The Curator, on behalf of The Property Joes Group
Event Invitation (Q4/Q1 Celebration)
Send for TPJG-hosted client appreciation events, holiday parties, or community events
SMS Version
TPJG: Hi [ClientName]! You're invited to our [EventName] on [EventDate] at [Venue]. Food, fun, and great people. RSVP here: [RSVPLink] or reply YES. Hope to see you!-- The Curator, TPJG
🎉 *You're Invited!* *The Property Joes Group* Hi [ClientName]! Automated invitation from TPJG. We'd love to see you at our upcoming event: 🌟 *[EventName]* 📅 [EventDate] 🕐 [EventTime] 📍 [Venue] -- [VenueAddress] *What to expect:* 🍴 [FoodDescription] 🎶 [Entertainment] 👥 Great company! _Bring the family -- kids are welcome!_ RSVP: Reply "YES" + number of guests, or visit [RSVPLink] See you there! -- The Curator, on behalf of The Property Joes Group

Team Internal THE CONSERVATOR

5 templates
Showing Tour Assignment
Notify a team member they've been assigned to conduct a showing tour
SMS Version
TPJG Ops: [TeamMember], you're assigned to showing tour for [ClientName] on [Date] at [Time]. [NumberOfHomes] properties starting at [FirstAddress]. Showing sheets in ShowingSmart. Confirm receipt.-- The Conservator, TPJG Ops
*TPJG Operations* -- Showing Assignment [TeamMember], automated assignment notification. 🏠 *New Showing Tour Assigned:* 👤 *Client:* [ClientName] ([ClientPhone]) 📅 *Date:* [Date] 🕐 *Time:* [Time] 🏠 *Properties:* [NumberOfHomes] 📍 *Start:* [FirstAddress] *Prep checklist:* ✅ Review showing sheets in ShowingSmart ✅ Confirm all lockbox codes ✅ Print/download property details ✅ Arrive 10 min early Reply to confirm you've received this assignment. -- The Conservator, TPJG Operations
New Lead Notification
Alert team member of a new lead assignment from any source (Homes.com, referral, walk-in)
SMS Version
TPJG Ops: NEW LEAD for [TeamMember]. [LeadName] from [Source]. Interest: [BuyerOrSeller] in [Area]. Contact within 5 min: [LeadPhone]. Log in ReferralMaker.-- The Conservator, TPJG Ops
🚨 *NEW LEAD ALERT* 🚨 *TPJG Operations* [TeamMember], automated lead assignment. 👤 *Name:* [LeadName] 📞 *Phone:* [LeadPhone] 📧 *Email:* [LeadEmail] 🎯 *Interest:* [BuyerOrSeller] in [Area] 🔍 *Source:* [Source] 💬 *Notes:* [LeadNotes] *⏲ RESPONSE TIME: Contact within 5 minutes* ✔️ Call or text the lead ✔️ Log contact in ReferralMaker ✔️ Update status after first contact Reply with status after outreach. -- The Conservator, TPJG Operations
Commission Processed Notification
Notify team member when their commission has been processed and is en route
SMS Version
TPJG Ops: [TeamMember], commission for [Address] ([ClientName]) has been processed. Amount: [Amount]. Expected deposit: [DepositDate]. Questions? Contact JRD.-- The Conservator, TPJG Ops
💰 *Commission Processed* *TPJG Operations* [TeamMember], automated financial notification. *Your commission has been processed:* 🏠 *Property:* [Address] 👤 *Client:* [ClientName] 💰 *Amount:* [Amount] 📅 *Expected deposit:* [DepositDate] 🏢 *Via:* [PaymentMethod] _Great work on this transaction!_ Questions about this commission? Contact JRD directly. -- The Conservator, TPJG Operations
Event Hosting Reminder
Remind team members of their responsibilities for an upcoming TPJG event
SMS Version
TPJG Ops: Reminder -- [EventName] is [Date]. [TeamMember], your role: [Assignment]. Arrive by [ArrivalTime] at [Venue]. Dress code: [DressCode]. Reply to confirm.-- The Conservator, TPJG Ops
📣 *Event Hosting Reminder* *TPJG Operations* [TeamMember], automated event reminder. 🎉 *[EventName]* 📅 [Date] 🕐 Arrive by: [ArrivalTime] (event starts [EventTime]) 📍 [Venue] *Your assignment:* 📌 [Assignment] *Reminders:* 👔 Dress code: [DressCode] 📷 Take photos for social media 💬 Engage with every guest -- name tags provided 📋 Collect contact info from new faces Reply to confirm you're set. -- The Conservator, TPJG Operations
Weekly Activity Reminder
Monday morning reminder of weekly targets and scheduled activities
SMS Version
TPJG Ops: Good morning [TeamMember]! This week: [Showings] showings, [FollowUps] follow-ups, [OpenHouses] open houses. Buffini call target: [CallTarget]. Let's have a great week! Log activities daily.-- The Conservator, TPJG Ops
☀️ *Weekly Activity Briefing* *TPJG Operations* Good morning [TeamMember]! Automated weekly briefing. *This week's schedule:* 🏠 *Showings:* [Showings] 📞 *Follow-ups due:* [FollowUps] 🏡 *Open houses:* [OpenHouses] 📖 *Buffini call target:* [CallTarget] calls 📅 *Key dates:* [KeyDates] *Weekly goals:* ✅ [Goal1][Goal2] ✅ Log all activities in ReferralMaker daily _Let's have a great week!_ 💪 Reply with any schedule conflicts or questions. -- The Conservator, TPJG Operations
📖 Glossary